Set up printing on a Mac

Solution

Set up printing on a Mac

 

  1. Navigate to System Preferences > Printers and Scanners.
  2. Click the icon under the Printers List.

    The Add dialog is displayed. It displays a list of all of the discovered printers on the network.

  3. Select a printer. The Name, Location, and Use is displayed (GWC Cloud Print)
  4. Check that Use is set to Secure AirPrint.
  5. If Secure AirPrint isn't displayed:

    1. Close the Add dialog.
    2. Disconnect from the network, then reconnect to it again.
    3. Check if you can see Secure AirPrint now. If you can't, contact your System Administrator.
  6. Click Add.
  7. Print your document. When prompted, enter your username (GWC Email Address) and password. (if successful, your login details will be stored in the keychain)
NOTE
  • If you're not sure how to print from your application, take a look at Print from your Mac.
  • If you enter the wrong authentication details, MacBook devices do not show any warning message; your job just will not print.
  • If your job doesn’t print, check the Print Queue dialog. If the print job is there and has the message Held for authentication, click the icon; then re-enter your login details.
  • Need to assign an account to your print job? You can do that at the printer or via the User Client.

Device requirements

Mobility Print supports macOS Yosemite+.

 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies